Refund Policy
Effective Date: April 10, 2025
At EasyThemeStore, we take pride in the quality of our digital products. Because all our themes and plugins are instantly delivered and non-tangible, we have a strict but fair refund policy.
🔁 No Refunds for Downloaded Products
Due to the digital nature of our products, all sales are final once the product has been downloaded.
We do not offer refunds under the following circumstances:
You changed your mind after purchase
You purchased by mistake
You no longer need the product
The product doesn’t meet your expectations without a valid technical reason
Incompatibility with third-party plugins, custom setups, or outdated WordPress installations
✅ Valid Refund Scenarios
We may offer a refund in the following exceptional cases:
You purchased the same product more than once by mistake
The product is completely non-functional and our support team is unable to resolve the issue within a reasonable timeframe
In such cases, please contact us within 7 days of your purchase.
🛠️ Support First
If you’re having trouble with any of our themes or plugins, our support team is here to help! Many issues can be resolved quickly with our assistance.
Please contact:
📧 support@easythemestore.com
📦 Product Access After Refund
If a refund is granted, your license and access to the product will be revoked.
🔒 Abuse & Fraud
We reserve the right to refuse refunds to users who are abusing our policy, including repeated refund requests or attempts to exploit the system.
Thank you for trusting EasyThemeStore. If you have any questions, don’t hesitate to reach out.